Fort Collins Utilities Service Request

This online application allows customers to start or stop service.

Please enter your email address to begin your request. You will receive an email with an activation link to proceed. Please note the following:

  • The link is only valid for 24 hours from the time you make the request.
  • The link can only be used once.
  • Your service request(s) may be scheduled as early as the next business day.

Important Note:

If you have been turned off for non-payment or have questions regarding your bill, please call 970-212-2900.

Password NOT sent!

An email has been sent to '' that contains your activation link. Click on the link in the email to continue your service request. The link provided in the email is good for 24 hours.


  • Please make sure your spam settings allow emails from ''
  • Although emails are sent immediately, delivery varies depending upon your email service provider. Please allow 5 to 10 minutes before requesting another activation link.
  • To re-send another activation link, reload this page.
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